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Start/Stop/Transfer Service

Whether you are a new customer who wants to start service with aajogo cassino or a current customer who needs to stop or transfer service, we can provide you with the information you need.

As your partner in business, our goal is to help you efficiently start, stop, or transfer electric service.

Start Service

Your service can be connected Monday through Friday. Orders submitted during normal business hours, Monday -Friday 8am-6pm, are eligible for next-day service. Connections are not available on the weekend.

Please note that we cannot provide next-day service for new service requests requiring installation or other construction work (digging, etc.).

See a full list of the information needed to apply to establish service.

You may be instructed to provide additional information to complete your request. Documentation can be sent to:­

Full list of the information needed to apply to establish service

  • Your name and/or the business name that is registered with the Secretary of State.
  • Service address (where the power is to be turned on).
  • Names of any engineering or marketing representatives who have assisted you if the new service is at new premises.
  • County, location name, and building size/square footage information (if the building is new).
  • Business phone number.
  • Alternate phone number (personal, etc.).
  • Social Security number if you are using a personal name or federal tax ID number if you are using your business name.
  • Names of all people you would like to authorize on your account.
  • Mailing address (if different from service address).
  • Effective date you would like service to be turned on (Monday through Friday).
  • Temporary contact information for us to use during the installation process.
  • Descriptions of any access problems, such as locked gates, dogs, etc.
  • You may be instructed to provide additional information to complete your request. If additional documentation is required at the time of request, please email documents to: leaseidgpc@southernco.com or fax to: 404-707-2538.

Stop Service

To close an account, you will need your billing account number and account access code (found on your bill), your Social Security number, federal tax ID, or paperless billing address on file. To learn more, please see Stopping Service

Online Customer Care

Have a question, or can't find what you're looking for? Our service specialists can help.

Transfer Service

Your service can be transferred Monday through Friday. Orders submitted during normal business hours, Monday -Friday 8am-6pm, are eligible for next-day service. Transfers are not available on the weekend.

Please note that we cannot provide next-day service for new service requests requiring installation or other construction work (digging, etc.).

See a full list of the information needed to apply to transfer service.

You may be instructed to provide additional information to complete your request. Documentation can be sent to:­

Business Solutions Center | 1-888-655-5888 | M-F 8am-6pm

Full list of the information needed to apply to transfer service

  • Name of the company (or name of the primary account holder, if different).
  • Service addresses for where the power is currently on and service address to be transferred to.
  • Names of any engineering or marketing representatives who have assisted you if the new service is at new premises.
  • County, location name, and building size/square footage information (if the building is new).
  • Company phone number.
  • Federal tax ID (or Social Security number of the primary account holder).
  • Mailing address (if different from service address) or email address for our free Paperless Billing option.
  • Effective date you would like service to be turned off at current location and the date for the new location (Monday through Friday).
  • Temporary contact information for us to use during the installation process.
  • Names of all people you would like to authorize on your account.
  • Descriptions of any access problems, such as locked gates, dogs, etc.
  • You may be instructed to provide additional information to complete your request. If additional documentation is required at the time of request, please email documents to: r2gpcrpb@southernco.com or fax to: 404-707-2501.